Any endeavor with uncertainty runs the risk of unforeseen complexity and additional work. We can try to control this notoriously uncontrollable scope with expensive scope exploration work and documentation, or we can accept the uncertainty and direct that analysis energy toward the project. The tough sell is convincing the sponsors to embrace uncertainty. In the project world, quality (“good”) is non-negotiable. We either need to get things right the first time or pay the cost and time to correct work that does not meet quality standards.
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