Who uses Business Analysis Skills and what is Business Analysis? IIBA® (International Institute of Business Analysis)™ defines the discipline of business analysis as “the practice of enabling change in an enterprise by defining business needs and recommending solutions that deliver value to stakeholders.” The definition describes work which could be performed by almost any employee in an organization. Anytime an employee puts an idea in the suggestion box, it is possible they analyzed a need and are recommending a solution.
I was recently asked by one of our customers to facilitate a requirements elicitation session on a change to an existing system. The software functionality is fairly simple so the group scheduled an hour session and just wanted an experienced facilitator to help lead the discussion. The session was already scheduled when I was asked to participate so I didn’t have much time to prepare but I did talk with a few of the stakeholders to get some background before the session. One of the business people wrote up a current state description which was very helpful in outlining the discussion. As I did some last minute preparations the night before and discussed the session with a colleague we realized that the customer had not really articulated why they had initiated this project.