Alicia has over 20 years of experience in project management, 15 years deploying international projects for IBM Global Services, and six years as a PMP® certification instructor in Europe. She has organized information and communication technology projects in the United States, Europe, Scandinavia, Latin America, and Asia.
Alicia is bilingual in English and Spanish and has authored several international project courses. She contributed to program management research projects at the University of Oxford's Saïd Business School. Alicia is a Project Management Professional (PMP)® and is accredited in intercultural management and organizational change by The Hofstede Centre in Finland. She holds a bachelor of science degree from Georgia Tech, a master of business administration degree from Boston University Brussels, and is currently pursuing her PhD in global business.