{"id":245318,"date":"2025-08-07T05:10:35","date_gmt":"2025-08-07T09:10:35","guid":{"rendered":"https:\/\/rmcls.com\/learn\/?p=245318"},"modified":"2025-08-07T05:10:37","modified_gmt":"2025-08-07T09:10:37","slug":"webinar-summary-leadership-and-influence-in-project-management","status":"publish","type":"post","link":"https:\/\/rmcls.com\/learn\/blog\/webinar-summary-leadership-and-influence-in-project-management\/","title":{"rendered":"Webinar summary: Leadership and influence in project management"},"content":{"rendered":"\n<p><strong>Projects don\u2019t fail because of Gantt charts \u2013 they fail because of people.<\/strong> That was the powerful premise behind RMC Learning Solutions\u2019 July webinar: <em>Leadership and Influence in Project Management<\/em>. Hosted by Senior Content Developer Cheryl Ide, the session explored how the soft skills outlined in the People Domain of the PMP\u00ae Exam Content Outline can transform you from a task manager into a true leader.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Whether you missed the live event or simply prefer reading over watching, this summary will walk you through the key insights and practical tools Cheryl shared for leading projects with empathy, clarity, and confidence.<\/p>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Moving from Manager to Leader<\/h3>\n\n\n\n<p>Project managers wear many hats, but those who stand out do more than track timelines and delegate tasks. They lead with purpose, emotional awareness, and presence. Cheryl kicked off the session with a comparison of management vs. leadership:<\/p>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Managers<\/strong> focus on control, efficiency, and doing things right.<\/li>\n\n\n\n<li><strong>Leaders<\/strong> empower their teams, foster trust, and prioritize doing the right things.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>It\u2019s not about abandoning your management duties &#8211; it\u2019s about embodying the leadership mindset so your team naturally follows your lead.<\/p>\n\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Why emotional intelligence matters<\/h3>\n\n\n\n<p>Emotional intelligence (EI) is foundational to leadership. Cheryl outlined how self-awareness, self-regulation, and empathy empower project leaders to navigate complex team dynamics:<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Recognize your own emotional triggers.<\/strong> Pause before reacting.<\/li>\n\n\n\n<li><strong>Model emotional control.<\/strong> Your energy sets the tone for your team.<\/li>\n\n\n\n<li><strong>Practice empathy.<\/strong> Understand what motivates your team and what might be weighing on them.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Real-world examples brought these lessons to life, from de-escalating team conflict to re-energizing a team after a disappointing release.<\/p>\n\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Servant leadership and coaching<\/h3>\n\n\n\n<p>Project leaders are not at the top of the pyramid &#8211; they\u2019re at the center, supporting everyone else. Servant leadership is about meeting your team\u2019s needs so they can perform at their best. Cheryl outlined four key responsibilities of a servant leader:<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Shield the team from distractions and unnecessary demands<\/strong><\/li>\n\n\n\n<li><strong>Remove blockers and obstacles to progress<\/strong><\/li>\n\n\n\n<li><strong>Communicate and re-communicate the project vision<\/strong><\/li>\n\n\n\n<li><strong>Provide the resources, encouragement, and recognition your team needs<\/strong><\/li>\n<\/ol>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Simple gestures like a sincere thank you or bringing in donuts can be just as powerful as solving technical issues.<\/p>\n\n\n\n<div style=\"height:44px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Communication that connects<\/h3>\n\n\n\n<p>Project success hinges on communication that is clear, inclusive, and adaptive. Cheryl emphasized three practices:<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Active listening:<\/strong> Hear what your team is really saying, not just what\u2019s on the surface<\/li>\n\n\n\n<li><strong>Tailored messaging:<\/strong> Adapt your communication style to your audience (e.g., visual dashboards for executives, detailed walkthroughs for your team)<\/li>\n\n\n\n<li><strong>Psychological safety:<\/strong> Foster an environment where people feel safe to speak up, take risks, and learn from failure<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>By listening deeply and creating space for honest conversations, leaders can uncover burnout, inspire innovation, and strengthen team cohesion.<\/p>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Managing conflict and team dynamics <\/h3>\n\n\n\n<p>Conflict is inevitable, but it doesn\u2019t have to be destructive. Cheryl offered guidance for diagnosing and resolving tension:<\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Look for root causes like overlapping roles or unclear goals<\/li>\n\n\n\n<li>Use tools like RACI charts and facilitated sessions to realign expectations<\/li>\n\n\n\n<li>Ask open-ended, curious questions to surface what really matters<\/li>\n<\/ul>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Avoiding conflict often leads to bigger issues. Proactive, empathetic leadership transforms disagreements into alignment opportunities.<\/p>\n\n\n\n<div style=\"height:57px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Stakeholder engagement as leadership<\/h3>\n\n\n\n<p>Stakeholder engagement isn\u2019t just a process &#8211; it\u2019s a leadership discipline. Cheryl explained how to map your stakeholders and build influence:<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify stakeholders early, especially those who can block or champion your project<\/li>\n\n\n\n<li>Clarify their needs and communication preferences<\/li>\n\n\n\n<li>Make trade-offs and expectations visible<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Effective stakeholder engagement builds trust, reduces resistance, and fosters shared ownership of outcomes.<\/p>\n\n\n\n<div style=\"height:53px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Three things you can do today<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Assess your emotional intelligence.<\/strong> Use RMC materials or free online tools to identify your strengths and areas for growth.<\/li>\n\n\n\n<li><strong>Step into a servant leadership mindset.<\/strong> Ask yourself, \u201cWhat does my team need to thrive?\u201d and act on it.<\/li>\n\n\n\n<li><strong>Get curious about conflict.<\/strong> The next time tension arises, ask open-ended questions and listen with empathy.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Final thoughts<\/h3>\n\n\n\n<p>As Cheryl so clearly put it, <em>&#8220;Project success isn\u2019t just measured by deliverables. It\u2019s measured by how well you\u2019ve led people toward a shared purpose.&#8221;<\/em> Leadership isn\u2019t about knowing it all &#8211; it\u2019s about showing up with clarity, compassion, and the willingness to model the culture you want to create.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Want more insights like these?<\/strong> Follow RMC Learning Solutions on LinkedIn and check out our upcoming webinars and exam prep courses at <a href=\"https:\/\/rmcls.com\">rmcls.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Projects don\u2019t fail because of Gantt charts \u2013 they fail because of people. That was the powerful premise behind RMC Learning Solutions\u2019 July webinar: Leadership and Influence in Project Management. Hosted by Senior Content Developer Cheryl Ide, the session explored how the soft skills outlined in the People Domain of the PMP\u00ae Exam Content Outline [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":4900,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1,150],"tags":[],"class_list":["post-245318","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","category-webinar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Webinar summary: Leadership and influence in project management - RMC Learning Solutions<\/title>\n<meta name=\"description\" content=\"Explore the RMC Learning Solutions\u2019 July webinar: Leadership and Influence in Project Management. 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