{"id":245617,"date":"2025-09-03T11:53:00","date_gmt":"2025-09-03T15:53:00","guid":{"rendered":"https:\/\/rmcls.com\/learn\/?p=245617"},"modified":"2025-09-11T06:08:34","modified_gmt":"2025-09-11T10:08:34","slug":"stakeholder-updates-that-build-trust-even-when-theres-bad-news","status":"publish","type":"post","link":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/","title":{"rendered":"Stakeholder updates that build trust (even when there&#8217;s bad news)"},"content":{"rendered":"\n<p>If you\u2019ve ever had to step into a meeting knowing you&#8217;re about to share a delay, a budget issue, or a tough change in scope &#8211; you already know that <em>how<\/em> you deliver the message is just as important as the message itself. Project managers live in the space between strategy and execution. That means we\u2019re often the ones translating progress into updates, metrics into meaning &#8211; and yes, even setbacks into something stakeholders can trust.<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In this blog, we\u2019re expanding on a key theme from our earlier posts: owning the narrative, especially when things don\u2019t go as planned. Done right, your updates can actually <em>build<\/em> trust &#8211; not erode it.<\/p>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What makes a great stakeholder update?<\/h2>\n\n\n\n<p>It\u2019s not just a progress report. A great update gives stakeholders clarity, confidence, and context. Whether you\u2019re updating a sponsor, executive team, or external client, here\u2019s what your communication should always include:<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Key wins and progress points<\/li>\n\n\n\n<li>Current status of major deliverables<\/li>\n\n\n\n<li>Risks and issues &#8211; named clearly, with impact<\/li>\n\n\n\n<li>Planned mitigation or support needed<\/li>\n\n\n\n<li><em>Tip: use clear and concise language free from jargons and acronyms<\/em><\/li>\n\n\n\n<li>Next steps and calls to action<\/li>\n<\/ol>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This structure keeps things consistent and digestible &#8211; and it prevents updates from becoming just a list of problems or delays.<\/p>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Start with wins (yes, even small ones) <\/h2>\n\n\n\n<p>Leading with progress sets the tone and reminds stakeholders that <em>momentum exists<\/em>, even if challenges are present. This isn&#8217;t about sugarcoating &#8211; it&#8217;s about reinforcing that the project is moving forward in meaningful ways.<strong> Examples of wins worth highlighting:<\/strong><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A decision made that unblocked a dependency<\/li>\n\n\n\n<li>Early feedback from users that validated your approach<\/li>\n\n\n\n<li>A completed milestone, even if a future one is shifting<\/li>\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This helps stakeholders stay focused on <em>what\u2019s working<\/em>, so when you pivot to what\u2019s not, they\u2019re hearing it in a broader context of progress.<\/p>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Honesty + Optimism = Trust<\/h2>\n\n\n\n<p>It\u2019s tempting to downplay risks or delay sharing bad news until you have a fix. But waiting too long often backfires. The most trusted PMs are those who communicate problems <em>early<\/em>, frame them with clarity, and show that they have a path forward &#8211; or a plan to find one.<\/p>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Use this formula when delivering difficult updates:<\/strong><\/p>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What\u2019s happening<\/li>\n\n\n\n<li>Why it matters<\/li>\n\n\n\n<li>What we\u2019re doing about it<\/li>\n\n\n\n<li>What we need from you (if anything)<\/li>\n<\/ul>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Pair honesty with <em>measured optimism<\/em> &#8211; the kind that says: \u201cWe see the problem, we\u2019re on it, and here\u2019s how we\u2019re protecting the project.\u201d<\/p>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Use data to anchor the narrative<\/h2>\n\n\n\n<p>When you share a tough update, data becomes your credibility. It shows that you&#8217;re not just reacting emotionally- you&#8217;re responding to trends, numbers, and evidence.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Include visual aids when you can (charts, dashboards, roadmaps)<\/li>\n\n\n\n<li>Reference baselines or projections to show changes<\/li>\n\n\n\n<li>Highlight what has remained stable or improved &#8211; even amid shifts<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Stakeholders want transparency &#8211; but they also want to know the project is still in capable hands. Data helps strike that balance.<\/strong><\/p>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Align early, align often<\/h2>\n\n\n\n<p>The best time to build stakeholder trust isn\u2019t when things go wrong &#8211; it\u2019s before they do.<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Set expectations early:<\/strong> Let stakeholders know they\u2019ll get regular, structured updates (and what format to expect).<\/li>\n\n\n\n<li><strong>Check alignment often:<\/strong> Priorities shift, and your updates should reflect what still matters most to them.<\/li>\n\n\n\n<li><strong>Be human, not robotic:<\/strong> You\u2019re not just reporting status. You\u2019re showing leadership, care, and strategic thinking.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>These habits not only improve communication &#8211; they create stronger partnerships.<\/strong><\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Real-world tools for real-world conversations <\/h2>\n\n\n\n<p>At RMC, we know that stakeholder communication isn\u2019t just about ticking a box &#8211; it\u2019s about navigating nuance, reading the room, and telling the right story with the right level of detail. That\u2019s why our <a href=\"https:\/\/rmcls.com\/exam-prep-individuals\/pmp\">CAPM\u00ae and PMP\u00ae training<\/a> emphasizes communication frameworks that help project managers speak with clarity and confidence, not just competence. <strong>Because at the end of the day, no update is just an update &#8211; it\u2019s a chance to lead.<\/strong><\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Stakeholders don\u2019t expect perfection. They expect honesty, clarity, and leadership. Bring them that &#8211; and they\u2019ll keep showing up with trust.<\/em><\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve ever had to step into a meeting knowing you&#8217;re about to share a delay, a budget issue, or a tough change in scope &#8211; you already know that how you deliver the message is just as important as the message itself. Project managers live in the space between strategy and execution. That means [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":4935,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-245617","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Stakeholder updates that build trust (even when there&#039;s bad news) - RMC Learning Solutions<\/title>\n<meta name=\"description\" content=\"In this blog, we\u2019re expanding on a key theme from our earlier posts: owning the narrative, especially when things don\u2019t go as planned.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stakeholder updates that build trust (even when there&#039;s bad news) - RMC Learning Solutions\" \/>\n<meta property=\"og:description\" content=\"In this blog, we\u2019re expanding on a key theme from our earlier posts: owning the narrative, especially when things don\u2019t go as planned.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/\" \/>\n<meta property=\"og:site_name\" content=\"RMC Learning Solutions\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/rmcproject\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-03T15:53:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-11T10:08:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"770\" \/>\n\t<meta property=\"og:image:height\" content=\"514\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tessa Fyson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@rmcproject\" \/>\n<meta name=\"twitter:site\" content=\"@rmcproject\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tessa Fyson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/\"},\"author\":{\"name\":\"Tessa Fyson\",\"@id\":\"https:\/\/rmcls.com\/learn\/#\/schema\/person\/235c082e198a07538e8ec806b7fd14d9\"},\"headline\":\"Stakeholder updates that build trust (even when there&#8217;s bad news)\",\"datePublished\":\"2025-09-03T15:53:00+00:00\",\"dateModified\":\"2025-09-11T10:08:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/\"},\"wordCount\":708,\"publisher\":{\"@id\":\"https:\/\/rmcls.com\/learn\/#organization\"},\"image\":{\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/\",\"url\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/\",\"name\":\"Stakeholder updates that build trust (even when there's bad news) - RMC Learning Solutions\",\"isPartOf\":{\"@id\":\"https:\/\/rmcls.com\/learn\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg\",\"datePublished\":\"2025-09-03T15:53:00+00:00\",\"dateModified\":\"2025-09-11T10:08:34+00:00\",\"description\":\"In this blog, we\u2019re expanding on a key theme from our earlier posts: owning the narrative, especially when things don\u2019t go as planned.\",\"breadcrumb\":{\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#primaryimage\",\"url\":\"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg\",\"contentUrl\":\"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg\",\"width\":770,\"height\":514,\"caption\":\"Business woman looking over shoulder thinking about CAPM vs PMP certification\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/rmcls.com\/learn\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Stakeholder updates that build trust (even when there&#8217;s bad news)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/rmcls.com\/learn\/#website\",\"url\":\"https:\/\/rmcls.com\/learn\/\",\"name\":\"RMC Learning Solutions\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/rmcls.com\/learn\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/rmcls.com\/learn\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/rmcls.com\/learn\/#organization\",\"name\":\"RMC Learning Solutions\",\"url\":\"https:\/\/rmcls.com\/learn\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/rmcls.com\/learn\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2025\/05\/rmc-logo-OyAjnL0v.png\",\"contentUrl\":\"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2025\/05\/rmc-logo-OyAjnL0v.png\",\"width\":186,\"height\":52,\"caption\":\"RMC Learning Solutions\"},\"image\":{\"@id\":\"https:\/\/rmcls.com\/learn\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/rmcproject\/\",\"https:\/\/x.com\/rmcproject\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/rmcls.com\/learn\/#\/schema\/person\/235c082e198a07538e8ec806b7fd14d9\",\"name\":\"Tessa Fyson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/4ad03dbd83f693389edfd2399b36b1cffe2c5cc13ae3319175042a70677c7398?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/4ad03dbd83f693389edfd2399b36b1cffe2c5cc13ae3319175042a70677c7398?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/4ad03dbd83f693389edfd2399b36b1cffe2c5cc13ae3319175042a70677c7398?s=96&d=mm&r=g\",\"caption\":\"Tessa Fyson\"},\"url\":\"https:\/\/rmcls.com\/learn\/blog\/author\/tessa-fyson\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Stakeholder updates that build trust (even when there's bad news) - RMC Learning Solutions","description":"In this blog, we\u2019re expanding on a key theme from our earlier posts: owning the narrative, especially when things don\u2019t go as planned.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/","og_locale":"en_US","og_type":"article","og_title":"Stakeholder updates that build trust (even when there's bad news) - RMC Learning Solutions","og_description":"In this blog, we\u2019re expanding on a key theme from our earlier posts: owning the narrative, especially when things don\u2019t go as planned.","og_url":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/","og_site_name":"RMC Learning Solutions","article_publisher":"https:\/\/www.facebook.com\/rmcproject\/","article_published_time":"2025-09-03T15:53:00+00:00","article_modified_time":"2025-09-11T10:08:34+00:00","og_image":[{"width":770,"height":514,"url":"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg","type":"image\/jpeg"}],"author":"Tessa Fyson","twitter_card":"summary_large_image","twitter_creator":"@rmcproject","twitter_site":"@rmcproject","twitter_misc":{"Written by":"Tessa Fyson","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#article","isPartOf":{"@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/"},"author":{"name":"Tessa Fyson","@id":"https:\/\/rmcls.com\/learn\/#\/schema\/person\/235c082e198a07538e8ec806b7fd14d9"},"headline":"Stakeholder updates that build trust (even when there&#8217;s bad news)","datePublished":"2025-09-03T15:53:00+00:00","dateModified":"2025-09-11T10:08:34+00:00","mainEntityOfPage":{"@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/"},"wordCount":708,"publisher":{"@id":"https:\/\/rmcls.com\/learn\/#organization"},"image":{"@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#primaryimage"},"thumbnailUrl":"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/","url":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/","name":"Stakeholder updates that build trust (even when there's bad news) - RMC Learning Solutions","isPartOf":{"@id":"https:\/\/rmcls.com\/learn\/#website"},"primaryImageOfPage":{"@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#primaryimage"},"image":{"@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#primaryimage"},"thumbnailUrl":"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg","datePublished":"2025-09-03T15:53:00+00:00","dateModified":"2025-09-11T10:08:34+00:00","description":"In this blog, we\u2019re expanding on a key theme from our earlier posts: owning the narrative, especially when things don\u2019t go as planned.","breadcrumb":{"@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#primaryimage","url":"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg","contentUrl":"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2020\/10\/shutterstock_1066344359_770x514.jpg","width":770,"height":514,"caption":"Business woman looking over shoulder thinking about CAPM vs PMP certification"},{"@type":"BreadcrumbList","@id":"https:\/\/rmcls.com\/learn\/blog\/stakeholder-updates-that-build-trust-even-when-theres-bad-news\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/rmcls.com\/learn\/"},{"@type":"ListItem","position":2,"name":"Stakeholder updates that build trust (even when there&#8217;s bad news)"}]},{"@type":"WebSite","@id":"https:\/\/rmcls.com\/learn\/#website","url":"https:\/\/rmcls.com\/learn\/","name":"RMC Learning Solutions","description":"","publisher":{"@id":"https:\/\/rmcls.com\/learn\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/rmcls.com\/learn\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/rmcls.com\/learn\/#organization","name":"RMC Learning Solutions","url":"https:\/\/rmcls.com\/learn\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/rmcls.com\/learn\/#\/schema\/logo\/image\/","url":"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2025\/05\/rmc-logo-OyAjnL0v.png","contentUrl":"https:\/\/rmcls.com\/learn\/wp-content\/uploads\/2025\/05\/rmc-logo-OyAjnL0v.png","width":186,"height":52,"caption":"RMC Learning Solutions"},"image":{"@id":"https:\/\/rmcls.com\/learn\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/rmcproject\/","https:\/\/x.com\/rmcproject"]},{"@type":"Person","@id":"https:\/\/rmcls.com\/learn\/#\/schema\/person\/235c082e198a07538e8ec806b7fd14d9","name":"Tessa Fyson","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/4ad03dbd83f693389edfd2399b36b1cffe2c5cc13ae3319175042a70677c7398?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4ad03dbd83f693389edfd2399b36b1cffe2c5cc13ae3319175042a70677c7398?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4ad03dbd83f693389edfd2399b36b1cffe2c5cc13ae3319175042a70677c7398?s=96&d=mm&r=g","caption":"Tessa Fyson"},"url":"https:\/\/rmcls.com\/learn\/blog\/author\/tessa-fyson\/"}]}},"_links":{"self":[{"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/posts\/245617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/comments?post=245617"}],"version-history":[{"count":1,"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/posts\/245617\/revisions"}],"predecessor-version":[{"id":245618,"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/posts\/245617\/revisions\/245618"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/media\/4935"}],"wp:attachment":[{"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/media?parent=245617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/categories?post=245617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rmcls.com\/learn\/wp-json\/wp\/v2\/tags?post=245617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}