{"id":4839,"date":"2022-03-15T07:00:46","date_gmt":"2022-03-15T13:00:46","guid":{"rendered":"https:\/\/rmcls.com\/360\/?p=4839"},"modified":"2025-06-06T09:04:29","modified_gmt":"2025-06-06T13:04:29","slug":"three-ways-to-lead-with-emotional-intelligence","status":"publish","type":"post","link":"https:\/\/rmcls.com\/learn\/blog\/three-ways-to-lead-with-emotional-intelligence\/","title":{"rendered":"Three Ways to Lead with Emotional Intelligence"},"content":{"rendered":"<p>Emotional Intelligence (EI) is your ability to identify and control your emotions to be a successful leader. Emotional intelligence is an awareness of emotions in yourself and in others.\u00a0 It is the ability to develop and manage strong relationships.\u00a0 Emotional intelligence uses reason to identify, understand and effectively deal with emotions. Studies show EI is a skill linked to success at all levels. Project managers with high EI are better equipped to deal with, handle and resolve conflict and change.<\/p>\n<h2>Leading with Emotional Intelligence<\/h2>\n<ol>\n<li><a href=\"#what\">What is Emotional Intelligence?<\/a><\/li>\n<li><a href=\"#benefits\">Benefits of Using Emotional Intelligence<\/a><\/li>\n<li><a href=\"#three\">Three Emotional Intelligence Techniques<\/a><\/li>\n<\/ol>\n<h2><\/h2>\n<h2 id=\"what\">What is Emotional Intelligence?<\/h2>\n<p>Author and social scientist, Daniel Goleman identified five categories within <a href=\"https:\/\/www.youtube.com\/watch?v=Y7m9eNoB3NU&amp;ab_channel=BigThink\">emotional intelligence<\/a>.\u00a0 They are: self-awareness, self-regulation, empathy, motivation and social skills. \u00a0These 5 categories define the ability to understand the needs and feelings of oneself and other people, manage one\u2019s feelings, and to respond to others appropriately. Let\u2019s walk through each competency.<\/p>\n<h4>1. Self-Awareness<\/h4>\n<p>Self-awareness is a pivotal component of emotional intelligence. \u00a0\u00a0When you are self-aware, you have the ability to identify and name your emotions.\u00a0 It means you have the ability to honestly recognize your emotions and the effect of your emotions.\u00a0 It also includes the ability to know your strengths and limitations and having self-confidence in your capabilities and worth.<\/p>\n<h4>2. Self-Regulation<\/h4>\n<p>Regulation is the ability to manage emotions, which includes both regulating your own emotions, and when necessary and helping others to do the same.\u00a0 Other aspects of self-regulation include trustworthiness, the flexibility to adapt to change and having high integrity.\u00a0 Being open to new ideas and information is also a key trait of self-regulation.<\/p>\n<h4>3. Social Awareness<\/h4>\n<p>Another component of EI is social awareness.\u00a0 Social awareness is mainly about empathy.\u00a0 Empathy is our ability to feel what the other person is feeling.\u00a0 We often describe it as the ability to put yourself in the other person\u2019s shoes. Social awareness also includes organizational awareness.\u00a0 This is the ability to anticipate and recognize customer needs, an ability to read the politics and understand the power dynamics in your organization.\u00a0 Finally, social awareness includes sensing what others need to grow and develop.<\/p>\n<h4>4. Self-Motivation<\/h4>\n<p>Also called self-management, it describes your ability to demonstrate emotional self-control.\u00a0 You may experience impulses or be in a bad mood, but you control those emotions.\u00a0 As a person, you are interested in moving forward towards a goal or strategy.\u00a0 You are also self-motivated and don\u2019t let setbacks control the outcome.\u00a0 Finally, you are able to stay calm under pressure and don\u2019t panic in the face of a crisis.<\/p>\n<h4>5. Social Skills<\/h4>\n<p>The core to social skills is relationship management.\u00a0 It covers abilities such as influence, conflict management, teamwork and leadership.\u00a0 You use emotional intelligence to create and nurture relationships.\u00a0 Your ability to influence comes from a strong ability to communicate clearly and persuasively.<\/p>\n<h2 id=\"benefits\">Benefits of Using Emotional Intelligence<\/h2>\n<p>Emotional intelligence is important as our teams are more global. It is also important as more of our work is online.\u00a0 Our environments are more intense, but they&#8217;re also more distributed and remote.\u00a0\u00a0 This means we have fewer opportunities for in person understanding.\u00a0 We all have emotional intelligence skills.\u00a0 The big benefits come from understanding, managing and using EI competencies to perform our work.\u00a0 The benefits of emotional intelligence are far reaching:<\/p>\n<ul>\n<li>Ability to actively listen and restate what you have heard .\u00a0 This helps you clearly understand expectations and builds trust. You\u2019ll find you are better aligned to the goals of the organization.<\/li>\n<li>Improve the ability to develop ourselves and develop others. You are able to provide feedback effectively and are comfortable building the skills and abilities of others.<\/li>\n<li>Helps with managing and resolving conflict. You need to be in touch with your emotions and to see another\u2019s point of view to get to resolution.<\/li>\n<li>Builds appropriate reactions within the context of your organization.<\/li>\n<li>Helps you tailor your communications to influence stakeholders in our work environment, projects and day to day work.<\/li>\n<\/ul>\n<h2><\/h2>\n<h2 id=\"three\">Three Emotional Intelligence Techniques<\/h2>\n<p>By increasing your emotional intelligence, you can better connect and collaborate with others. You become more resilient and help motivate and lead others.\u00a0 There are many things you can do to <a href=\"https:\/\/positivepsychology.com\/emotional-intelligence-eq\/\">increase your emotional intelligence<\/a>.\u00a0 Here are three ways to lead with emotional intelligence:<\/p>\n<h4>1. Practice Recognition<\/h4>\n<ul>\n<li>Analyze your interaction daily.<\/li>\n<li>Journal or note emotions as they arise.<\/li>\n<li>Watch response in others. Notice body language. Notice when people are not engaged.<\/li>\n<\/ul>\n<h4><\/h4>\n<h4>2. Use Empathy<\/h4>\n<ul>\n<li>Identify the emotion you are feeling, or the emotions others are exhibiting. Identify when you have experienced similar.<\/li>\n<li>Note differences in how others respond. Your emotions may be different than others and that is good information to have in order to read the situation.<\/li>\n<li>Tailor your responses by being aware of yourself and others. Then, adjust appropriately to the situation and respond intentionally. \u00a0This will prevent you from trying to tell another person what they should be feeling or to dictate a response.<\/li>\n<\/ul>\n<h4><\/h4>\n<h4>3. Respond Intentionally<\/h4>\n<ul>\n<li>Stop reacting immediately. Not every thought in your head needs to be shared.<\/li>\n<li>Ask yourself if this is the right time to respond? Or do you need to take more time to think through your response?<\/li>\n<li>Ask yourself what is the appropriate response and how much information do I need to share?<\/li>\n<\/ul>\n<h2><\/h2>\n<h2>Final Thoughts<\/h2>\n<p>As a project professional, applying your emotional intelligence skills to increase your organizational awareness, identify opportunities to use the appropriate level of empathy, and enhance your self-awareness of your emotions helps you be an effective leader. You\u2019ll be better able to deliver project objectives and deliverables with less conflict and a more cohesive team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Emotional Intelligence (EI) is your ability to identify and control your emotions to be a successful leader. Emotional intelligence is an awareness of emotions in yourself and in others.\u00a0 It is the ability to develop and manage strong relationships.\u00a0 Emotional intelligence uses reason to identify, understand and effectively deal with emotions. Studies show EI is [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4934,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[38,26,35],"tags":[33,45],"class_list":["post-4839","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agile","category-leadership","category-project-management","tag-leadership-2","tag-project-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Three Ways to Lead with Emotional Intelligence - RMC Learning Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rmcls.com\/learn\/blog\/three-ways-to-lead-with-emotional-intelligence\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Three Ways to Lead with Emotional Intelligence - RMC Learning Solutions\" \/>\n<meta property=\"og:description\" content=\"Emotional Intelligence (EI) is your ability to identify and control your emotions to be a successful leader. 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