Class Policies

Class Materials

Virtual Classroom

We send exam prep materials within one business day of registration and links one week before class to all students who have paid in advance. If you register for a class less than two weeks before it begins, we will send your materials and links after we receive payment in full.

Live Classroom

Students will receive materials on the first day of class.


We accept all major credit cards (VISA, MasterCard, American Express, Discover). We also accept payment by check, money order, wire transfer, or purchase order. We must receive your class fee at least two weeks before the class begins to hold your reservation.

Class Guarantee

All RMC instructor-led exam prep classes qualify for our RMC Class Guarantee.

Class Technology

The class will be taught via Zoom and requires the use of a computer and a high-speed internet connection.

Each student must have:

    • Computer (desktop or laptop)
    • Internet access
    • Headset with microphone (preferred) or earbuds with noise-cancelling microphone

Please note: The use of mobile devices and computer speakers are not allowed since they diminish class participation. Mobile phone screens are too small to adequately see all the class content and to participate fully in breakout rooms.  Using computer speakers creates a distracting echo for all participants.

Cancellation and Transfer Policy

Student Cancellation Date >30 days prior to class 8 – 29 days prior to class 7 days prior to class
Cancellation Fee Charged 20% of class registration fee 40% of class registration fee Full Class Fee
Transfer Fee Charged 15% of class registration fee 30% of class registration fee No Transfers, Full Class Fee

Upon cancellation of your class enrollment, you will be charged an additional fee for the value of any materials received prior to class.

If RMC cancels a class, we will issue a full refund of all tuition paid. Airfare and hotel cancellation fees remain the responsibility of the registrant and will not be reimbursed, please contact RMC customer service prior to booking travel to make sure your class is guaranteed to run.

You may transfer registration to any other open class with available space. Fees will be charged dependent upon the date transfer is requested, reflected in the table above. Transfers must be made no later than 7 days prior to the first day of class, and no refunds will be given for transfer requests made on or after that date. In addition, no refund will be given for any cancelled registration if it has been previously transferred.

Partial Absences

Per PMI policy, a class completion certificate will be issued by RMC if the following attendance conditions are met:

Scheduled Class Time 6 hours or less 1 day Multiple Days
Allowed Absence 30 Minutes 1 Hour Average of one hour per day*

*For example, if a class runs for multiple days, a student may miss a total of two training hours of a two-day class, three total training hours of a three-day class, and so on.

If the conditions above are not met, RMC will not issue a class completion certificate, and you will not be able to claim Contact Hours or PDUs for the class. In addition, not meeting the conditions listed above will render our class guarantee null and void. Students may request to retake the portions of the class that were missed, but we reserve the right to deny a request or charge an additional fee

Tax Deduction

All expenses of continuing education (fees, travel, meals, and lodging) to maintain and improve professional skills are tax deductible (Treas. Reg. 1-162-5). Consult your accountant about tax deductible expenses.

Recording of Classes

RMC classes are copyrighted. Recording of our classes is strictly prohibited.


Instructors are subject to change at any time.

Class Restrictions

Students are not allowed to attend an exam prep class that is based on a certification they already hold. Furthermore, no student may attend any RMC class with similar subject matter to a class they already teach or are intending to teach to others. For example, PMP certified project managers or project management instructors may not register for a PMP® exam prep class. Students who are found in violation of this policy will be removed from the class registration list or asked to leave the classroom immediately if the class has already begun.

eLearning Course Policies

There are several eLearning-related policies that RMC would like to make you aware of prior to your purchase. Please read each of these carefully, as these policies will be strictly enforced.
eLearning Course Subscriptions

All RMC eLearning courses are purchased on a subscription basis. After completing purchase, you will receive an email containing a username and password for our eLearning portal. Your course subscription time begins the first time you use access your new eLearning course. Access to any course will automatically be disabled by our system after the subscription time limit expires.

Sharing eLearning Access

RMC does not allow the sharing of any eLearning course or account. eLearning subscriptions are not transferable and cannot be shared or resold. If account activity indicates multiple users on one account, the account will be terminated immediately, and no refund will be given.

Teaching With RMC eLearning Courses

Although we permit many to teach using our books and other printed materials through our Training Partner ProgramTM, we do not allow the use of our eLearning courses as instructional tools.

Refund Policy

All sales are final. However, we offer a free sample lesson with each eLearning course to give you a chance to experience our courses and ensure they work on your system before you complete your purchase.

System Requirements

Browsers: Internet Explorer 8.0 and higher, or any version of Firefox, Chrome, Safari, or Edge

Internet: Requires an internet connection (WIFI recommended)

Mobile: Compatible with computers or tablets with a 6-inch or larger screen. Our eLearning courses are not optimized for use on phones or other devices with small screens.

Settings: JavaScript, cookies, and popups must be enabled in your browser