Class Policies

Class Materials

Virtual Classroom

We send exam prep materials within one business day of registration and links one week before class to all students who have paid in advance. If you register for a class less than two weeks before it begins, we will send your materials and links after we receive payment in full.

Live Classroom

Students will receive materials on the first day of class.

Payments

We accept all major credit cards (VISA, MasterCard, American Express, Discover). We also accept payment by check, money order, wire transfer, or purchase order. We must receive your class fee at least two weeks before the class begins to hold your reservation.

All RMC instructor-led exam prep classes qualify for our RMC Class Guarantee.

The class will be taught via Zoom and requires the use of a computer and a high-speed internet connection.

Each student must have:

• • Computer (desktop or laptop)
  • Internet access
  • Headset with microphone (preferred) or earbuds with noise-cancelling microphone

Please note: The use of mobile devices and computer speakers are not allowed since they diminish class participation. Mobile phone screens are too small to adequately see all the class content and to participate fully in breakout rooms.  Using computer speakers creates a distracting echo for all participants.

Upon cancellation of your class enrollment, you will be charged an additional fee for the value of any materials received prior to class.

If RMC cancels a class, we will issue a full refund of all tuition paid. Airfare and hotel cancellation fees remain the responsibility of the registrant and will not be reimbursed, please contact RMC customer service prior to booking travel to make sure your class is guaranteed to run.

You may transfer registration to any other open class with available space. Fees will be charged dependent upon the date transfer is requested, reflected in the table above. Transfers must be made no later than 7 days prior to the first day of class, and no refunds will be given for transfer requests made on or after that date. In addition, no refund will be given for any cancelled registration if it has been previously transferred.

Per PMI policy, a class completion certificate will be issued by RMC if the following attendance conditions are met:

*For example, if a class runs for multiple days, a student may miss a total of two training hours of a two-day class, three total training hours of a three-day class, and so on.

If the conditions above are not met, RMC will not issue a class completion certificate, and you will not be able to claim Contact Hours or PDUs for the class. In addition, not meeting the conditions listed above will render our class guarantee null and void. Students may request to retake the portions of the class that were missed, but we reserve the right to deny a request or charge an additional fee

All expenses of continuing education (fees, travel, meals, and lodging) to maintain and improve professional skills are tax deductible (Treas. Reg. 1-162-5). Consult your accountant about tax deductible expenses.

RMC classes are copyrighted. Recording of our classes is strictly prohibited.

Instructors

Instructors are subject to change at any time.

Class Restrictions

Students are not allowed to attend an exam prep class that is based on a certification they already hold. Furthermore, no student may attend any RMC class with similar subject matter to a class they already teach or are intending to teach to others. For example, PMP certified project managers or project management instructors may not register for a PMP^® exam prep class. Students who are found in violation of this policy will be removed from the class registration list or asked to leave the classroom immediately if the class has already begun.

eLearning Course Policies